Negative Survey Feedback—Send Notification to manager

[Mark Geter]

I've searched online and the community for an answer on how to send a notification to the Assigned to's manager when survey feedback is negative. I've attached what I've pieced together so far through my research and knowledge. I created an event, a business rule, and a notification email, which I've attached. Please I am open to alternative means to complete this configuration or suggestions on fixes that can be used.

Use case it: Anything that's 5 and below is considered negative feedback and so is any question that is answered as a no.

I've tried my current configuration and wasn't able to produce an email to be sent out to the manager. 

[Mark Geter]

No luck. Seems it's not triggering the notification email. Might be my BR. 

[Mike_R]

Any particular reason this needs to be triggered by a Business Rule? I had a similar requirement and just configuring a notification has been working perfect for me.

[Mark Geter]

Did it with just the notification and configured as close as I can to your suggestion and still no luck. I used the string value and actual value and for some reason its not triggering the notification.