Not able to Update state of HR case (sn_hr_core_case) through script getting error as "Source descriptor is empty while recording access for table sn_hr_core_case: no thrown error Security restricted: Read operation on table 'sn_hr_core_case' from sc
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‎09-02-2022 08:06 AM
When I am trying to update state of HR case from "Awaiting Approval" to "Ready" using script it is showing error as:
"Source descriptor is empty while recording access for table sn_hr_core_case: no thrown error
Security restricted: Read operation on table 'sn_hr_core_case' from scope 'Global' was denied because the source could not be found. Please contact the application admin.
Security restricted: Read operation on table 'sn_hr_core_case' from scope 'Global' was denied. The application 'Global' must declare a cross scope access privilege. Please contact the application admin to update their access requests."
Can you please help to resolve this issue.
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Case and Knowledge Management
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‎09-07-2022 11:50 AM
Hi,
Run the same code in fix script with scope as Hr core
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‎09-20-2022 03:37 AM
tried with the same still getting same error
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‎09-14-2022 11:46 AM
Hello
Please try again by doing following steps:
1)Navigate to "Restricted Caller Access Privileges " through navigator.
2)You can see there multiple records , search for the records having target scope "sn_hr_core_case" and source scope "Global" . Pick your two records.
3)Check the status of those records. If status is "requested" change it to "allowed" and save the records.
4) Run script again
Thanks!