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can variables be used to trigger or use them in workflows

I have variables on a record producer, I am trying to see if I have to create fields on the table in order to use them in the work flow or reports. This is a choice list with 80 values so wondering what would be a best approach to handle this.

samadam by Kilo Sage
  • 211 Views
  • 2 replies
  • 0 helpfuls

Resolved! Compose Email - Paste & Identify Multiple Recipients

Hi Community,  In HR Agent Workspace, the Compose Email functionality isn't allowing users to copy and paste a list of multiple email addresses into the "To" field. It requires entering them in one at a time. Is there a way to be able to paste a list...

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Becky T_ by Tera Contributor
  • 1792 Views
  • 4 replies
  • 1 helpfuls

Evaluation Interval and Activity Containers

Dear community, I am implementing a lifecycle event using activity containers to add conditions between activities. I noticed that when I add activities with a different order in the activity container, after an activity is completed, it takes a few ...

Lorenzo8 by Mega Guru
  • 701 Views
  • 2 replies
  • 0 helpfuls

Resolved! HR COE security policy VS ACL

Hello Folks, I have a scenario where an HR case HRC121 is created on "sn_hr_core_case_benefits" table and the case is assigned to "US Benefits" and i have another group "IND Benefits".Now members from "IND Benefits" should not have read access or vis...

Scripting

Hi All,There is a custom table , there are two fields called code and name  , I need to run a schedule job to check if there are more than one record with same code  then the schedule job should make the record as inactive which has the least updated...

kali by Tera Contributor
  • 177 Views
  • 2 replies
  • 0 helpfuls

Resolved! Issue accessing the HRM Ticket Page

We have an issue where A user can access the details of a Case / Ticket via the native application, but when same user attempts to access those details via the HRM Ticket Page (hrm_ticket_page) then the user see's no details (see screenshot below):I ...

Screenshot 2024-06-11 151405.jpg
Markell by Tera Guru
  • 509 Views
  • 1 replies
  • 0 helpfuls

Multi variable set not getting copied to HR case

I added the multi variable set to a record producer for HR case, but it is not getting copied over to description. The script include hr_ServicesUtil has code to do it.  It copies over other variable sets. Any one saw this before?

samadam by Kilo Sage
  • 278 Views
  • 5 replies
  • 0 helpfuls

Using a declarative action to open a URL

I have read up and managed to get an icon to display next to a user field in the HR Agent Workspace which im hoping to be able to launch access to the persons record in our HR system. I can get the icon to appear using Action Assignments and a UXF Cl...

Resolved! How Can I populate HR case description in HR Task

I am having issue populating the description from HR Case to HR Task, I have a rich_description field on both HR case and HR Task and I am setting up some fields on HR Task via HR Template  but it's not able to set the description from HR case in HR ...

Anmol12 by Tera Contributor
  • 1766 Views
  • 13 replies
  • 2 helpfuls

Aborting message through UI Action

Hi All/ @Sandeep Rajput ,Actually, want to show abort message when click on "UI Action".We have called script include from server side, so that we have put condition in UI action condition.As per script logs are executed but taking wrong record value...

Hide 'Reply To' field from email composer in AW

So I am facing a very odd issue with my HR configurable workspace. So for my hr case table I have disabled the 'Display Reply-To' in Email Client Configuration for that particular table. It is working as expected and users are not able to see the fie...