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Not getting option to create Journey

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ShubhangiG
Tera Contributor

‎08-29-2024 06:38 AM

I have configured a custom Journey Designer but when I am trying to create a new Journey I am not getting the New button to do so.

 

ShubhangiG_0-1724938567342.png

 

I am logged in as System Admin and the user has all the roles and required access. 

 

Please help me create a new Journey.

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Seema Hegde
ServiceNow Employee
ServiceNow Employee
In response to ShubhangiG

‎09-03-2024 03:55 PM

They need to be a people manager. Is this user set as the manager on another User's record?

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ShubhangiG
Tera Contributor
In response to Seema Hegde

‎09-10-2024 01:15 AM

Thank you. It worked after making a user's manager.

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