Hi, I have created the FR translations for Hr service name, value & description field values respectively in sys_translated_text table. Only Hr service name showing the translated value when tested. Value & description field values are not getting t...
Hi everyone, I have created a report by giving a condition Created relative After 100 days Ago . My requirement is to show cases created on last 100 days from the current date, I used the standard calendar per week. If I run the report today it is g...
Hi all, I'm looking to set up activity sets in a lifecycle event to trigger on a specific date. As an example, we have staff in the organisation that will apply for promotion using a HR catalog item which will then trigger the lifecycle event. For ea...
Here is a scenario that there is a New Hire Onboarding LE Record Producer when submitted, creates an HR Case. When Start date and end date is entered on the native UI of this HR case, then an event of meeting between HR person and that new joiner is ...
I have 3 update sets in an instance. I've moved them all to another, the final, instance. Now, I've commited the last one. When I checked the form in Agent Workspace I saw only half a form. I think it is because the rest of the form is in the other 2...
Hello Expertise, We have a reference field 'Opened for' and we are setting this field value as null when one other field's value (field name XYZ) is null using field script of transform map. before upgrade this was working fine but our instance is u...
We got user requirement - transfer HRIT case to other COE case like HR Talent Management Cases. How can I implement this request?
As you can see our requirement is to have Draw signature disable" type signature. Do any one know how to do this ?
Hey SN community! If I configure security policies for EDM and do not associate to a specific document type, does that mean it will apply to ALL document types? If i configure a security policy, and specify a document type it will ONLY apply to that ...
Hello, when I open attachment in a ticket - it opens in the same tab (so I no longer see ticket). Is there a configuration that allows me to set it as 'open in another' tab (highlighted in blue below)?
HI everyone, I am trying add description field in the service portal under my requests along with assigned to person and short description. Could anyone provide possible ways to achieve this..?
Hello. I am trying to set up the OotB Workday HR integration to have ServiceNow pull in HR Profiles from Workday. I have followed all of the instructions to set up the Connection Details, WS-Security Username Profile, SOAP Security Policy, etc. Si...
We use Content Publishing > Notification Content to send mass emails to our organization. There are times when the notification needs to be cancelled and the emails prevented from being sent. I could not find any documentation showing how to cance...
User is receiving notifications for group but he is not part of the group. Notification is on sn_hr_core_case table. It gets sent when event is fired. Who will receive has Event parm 1 contains recipient checked and Send to event creator checked. Bus...
Hi All, I have a question on building out a Lifecycle Events process to support employee terminations. One of the current exit tasks for the employee (manual process today) is for them to collect signatures from different departments (validating th...
