The dynamic translation button does not appear in Agent Workspace. The translation buttons appear on native view like this: But I cannot view the same buttons on the Agent workspace? I don't see anything in servicenow's docs. Can someone help?
I have created a checklist on the HR service and moved the update set to TEST. But it is not coming in TEST Instance. How to capture the checklists? Solution please. Thanks
Hi All, We have to fetch the list of records from the question_choice table whose length exceeded 80. Please help with the fix script
I have a requirement to restrict around 15 groups from accessing several other HR services but 4. They have the case writer role. What's the best way to do this. I don't see effectiveness on COE security policy as I have to identify all groups to att...
Hi All We are getting onboarded as a SNOW Partner and we are exploring HR SD for a prospectAny idea, How to enable HR Service Delivery , Journey or Lifecycle events in PDI in Tokyo build I tried role and plugin, couldn't find anything thanksvj
Hi Experts, I want to resize the image attached in the 'HR Document template' table -sn_hr_core_document_template. 1.Tried to change the image size by clicking on the image and selecting 'insert/edit image' but after the task is getting generated the...
I need a solid implementation plan for implementing Employee Center portal with departments such as HR, IT and Facilities. Imagine if a customer is having service portal varied for IT and HR separately and how better to incorporate in having these s...
Hi,I was unable to find the plugin(com.sn_hr_service_portal) in my PDI May I know how can I find that plugin in my PDIThanks,Nithin
I want to hide the agent name from the activities stream on esc portal.
Need procedure to transfer or convert HR case to incident, and viceversa.Thanks in advance.
Our HR wanted to check if HR case has attachment. I created a field "u_has_attachment" on the table and a business rule to that uses function hasAttachment. However, this function is cannot be used on a scoped application. HI Support suggested we cre...
Hi, How we can integrate ServiceNow with Workday. We can create Onboarding request in ServiceNow and it should create some tasks in Workday. ex - 1. Task1 - Workday team to create HR profile. 2. Task2 - Facilities team to assign desk or phone. ...
Hi All, How to integrate HCM with ServiceNow using HRSD. When any User onboards to ServiceNow their profile should be created in HCM and then it should create in ServiceNow using HRSD. Can anyone please help me to perform this integration. Regards,Ni...
Hi All, We have 2 custom fields in HRIT Operation table IM and IM ticket number which should be exclusively available for 2 HR services. I have written 2 UI policies1. IM ticket should be visible and mandatory when the HR services are selected. 2. IM...
