Number field value shown as empty to some users for Employee relations case, admins are able to see.

[Simanta27]

Hello everyone,

The number field for Employee relations case is shown as empty on the list view and is not visible on the form for most of the users, admins are able to see it. Is it any OOB configuration configured for Employee relations case?

Attaching screenshot for your reference.

Thanks in advance!

[Sandeep Rajput]

@Simanta27 It looks like the users don't have field level read permission on the Number field on the Employee Relations Cases table. Please check if any field level read ACL defined for Number field on Employee Relations Cases table.

You can also use ACL Debugger/Access Analyser to check ACL related issues.

[Simanta27]

Hi @Sandeep Rajput , no field level ACL is defined on the employee relations cases table for number field.

[Sandeep Rajput]

@Simanta27 Use ACL debugger to check which ACL is failing for the user due to which they can't see this field.

[Akki1]

@Simanta27 Hi, Did you get any solution? I have the same exact issue.