Number is not visible on Employee relation table for non admin users
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03-20-2024 01:50 AM
Hi Team,
Number is not showing for non admin users on sn_hr_er_case table. And i have checked there is no any acl on number field .Please let me know your input.
Thanks
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03-20-2024 01:58 AM
How can we make it default setting .
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03-20-2024 09:56 PM
@puja kumari , does the Non admin user has Read access to Employee Relations Table ?
Check if you have any Read ACL on Table level
Regards,
Shyamkumar
Regards,
Shyamkumar
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03-20-2024 09:46 PM
Hi @puja kumari,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0854384
please look into above link and let me know whether it is useful or not.
Thanks
SP

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05-28-2024 11:53 AM
Hi @puja kumari! If you are still experiencing this issue, please see if there is a read ACL on task.number that could be flowing down to the ER table. In a sub-prod instance, you can turn on security debug, impersonate a non-admin and try to view the ER cases to see what is restricting it.