Number is not visible on Employee relation table for non admin users

puja kumari
Tera Contributor

Hi Team,

Number is not showing for non admin users on sn_hr_er_case table. And i have checked there is no any acl on number field .Please let me know your input.

Thanks

pujakumari_0-1710924594158.png

 

4 REPLIES 4

puja kumari
Tera Contributor

How can we make it default setting .

@puja kumari , does the Non admin user has Read access to Employee Relations Table ?

Check if you have any Read ACL on Table level 

 

Regards,

Shyamkumar

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

SP22
Mega Sage
Mega Sage

Hi @puja kumari,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0854384
please look into above link and let me know whether it is useful or not.

Thanks
SP

Susan Britt
Mega Sage
Mega Sage

Hi @puja kumari! If you are still experiencing this issue, please see if there is a read ACL on task.number that could be flowing down to the ER table. In a sub-prod instance, you can turn on security debug, impersonate a non-admin and try to view the ER cases to see what is restricting it.