Onboarding/Offboarding Service catalog VS Enterprise Onboarding and Transitions

Kiki · ‎03-05-2021

Hi Guys,

I am new to the HR module.

I am studying the possibility to implement Enterprise Onboarding and Tr. solution OR just order guides (Service catalog) for an international company.

As of today the scope is Onboarding, Offboarding and Relocation. (later we would like to follow the lifecycle of the employees)

I would like to know what are the avantages and inconvenients between these 2 solutions.

Also can we use the both : Enterprise onboarding solution including an onboarding or offboarding....order guide ?

thank you for all of your advice.

KNG

Susan Britt · ‎03-08-2021

Hi Kiki,

As @seanantle mentioned, you can use both Order Guides and Enterprise Onboarding & Transitions (EOT) if you are licensed for them.

The benefit of using EOT is you have the ability to build the global, organizational-wide onboarding (offboarding, job moves & transfers, etc.) processes in one place. It will allow you to see bottlenecks in processes, identify gaps and room for improvements that you are less likely to see working in the silos between departments. With EOT, you can have the Order Guides for the IT equipment and access that is part of your ITSM solution, as well as having the HR steps (e.g., I-9 verification), manager steps (e.g., new hire orientation), new hire steps (e.g., e-sign documents, enroll in benefits), and tasks for other departments (e.g., legal, facilities, security). HRSD EOT allows you to create and assign tasks to any person or group within your company. It also gives the manager and new hire access to the mobile onboarding app and targeted communications on ESC, if used. HRSD provides a better user experience, more security and governance being in separate scoped applications.

Using Order Guides alone will provide the process automation for IT, but not be the complete onboarding experience across the organization. It's a great start though, if you do not own HRSD. The more automation you have, the better. Your company can mature into HRSD EOT.

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Kiki · ‎03-10-2021

For EOT licences is it per employees ? Right ?