Onboarding Portal - any out of the box solution?

[Viktor16]

Hi All,

We just purchased for the Human Resource Enterprise license and are looking into launching our onboarding journey.

However, can't seem to wrap around a few things / best practices around a pre-boarding portal.

Is there a separate out-of-the-box portal for the preboarding (meaning pre-day 1)?  Or are ServiceNow recommending to use of the Employee Center for onboarding and applying restrictions on their content for new joiners?

[Deepika Wahi]

There is no separate pre-onboarding portal provided OOTB for new hire. Employee Center/Pro is unified portal for all the Product lines such as HR, IT, GRC, etc.

So a new hire won't be provided with all the access, they would be given with limited access such that they can login to Employee center and complete their assigned Tasks.

There is something called as "Client Roles" which decides what role would be given.

For New Hire it would be  :

• HR fulfillment support: sn_core_hrsm_new_hire
• HR Service Portal(Employee center access): sn_core_hrsp_new_hire 

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[Community Alums]

Hi @Viktor16 ,

You will need to use Employee Center which is the default unified portal for Onboarding Experiences.

There is no dedicated Portal only for Onboarding.

@Deepika Wahi  has already covered Client roles which will help you with restrictions on their content for new joiners.

[RamKrushnaHari]

Thanks @Deepika Wahi @Community Alums 

Does it require a separate licence for new hires to access the Portal?

also, do we need to do any email config within Snow to whitelist or send the emails such as email account?

I appreciate any help you can provide.

thx

RamKrushnaHari