HRSD forum
Descritption
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to hide variables from variable summarizer in portal

Hi all,   Can anyone guide me on how to hide some variables on the variable summarizer in the additional details tab of the portal. I navigated to standard ticket configuration and i selected  the target table where i created record producer. In the ...

Balaram7 by Kilo Sage
  • 1533 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to hide worknotes for a particular group

Hi, My requirement is to restrict work notes on the employee relations case for a particular group of users (Eg: ABC group). The work notes should be available for the user(ABC group user) during case creation but after the creation of the case, the ...

Blessy2 by Tera Contributor
  • 797 Views
  • 2 replies
  • 1 helpfuls

Resolved! HR Service name change

Hello All, I'm looking to rename HR Service and want to check implication for that action. Can we change HR Service name from AbsenceA to AbsenceB and update template/record producer names as well? Topic Category/Details stay the same. Any help in un...

Update HR Profile

Hello, I have a general question. We have HR profile connected to user in service now. We want to update Date of birth field for all the HR profiles in service now. May be around 10k users. I have 2 questions..   1. How do we do that?  using excel wi...

radt by Kilo Guru
  • 615 Views
  • 5 replies
  • 0 helpfuls

Not able to Update state of HR case (sn_hr_core_case) through script getting error as "Source descriptor is empty while recording access for table sn_hr_core_case: no thrown error Security restricted: Read operation on table 'sn_hr_core_case' from sc

When I am trying to update state of HR case from "Awaiting Approval" to "Ready" using script it is showing error as: "Source descriptor is empty while recording access for table sn_hr_core_case: no thrown errorSecurity restricted: Read operation on t...

ACLs should not have GlideRecord/GlideAggregate in script

ACLs (Security rules) should not have GlideRecord/GlideAggregate in script We have an ACL written on sys_attachment table and the script is Checking if current user is a member of any human resources group. Gliderecord to 'sys_user_grmember' is used....

Renu9 by Tera Contributor
  • 3383 Views
  • 12 replies
  • 9 helpfuls

Create HR profile or update when user is inserted/Updated

Hi Community, I have created Business rule to auto create HR profile when the user record is inserted or updated if there is no HR profile created for the user. below is the business rule .but business rule is not working  Can any one let me know if ...

find_real_file.png
Kachu by Kilo Sage
  • 1705 Views
  • 9 replies
  • 3 helpfuls