Hi All, I am not sure where to give userid and password for REST step in Flow designer. I configured oauth and getting tokens successfully.I am trying post operation using MID server . I am getting status 404. I also configured connection &credential...
Hi Experts, I need help in figuring out where "windowClass" in $uibModal is configured. I cannot find the CSS defined for it. For example in the below codes "windowClass: 'chat-us' " & "windowClass: 'app-modal-window'" are styling the modal pop in d...
Brief description : How to check for the number of users who have used tiles and how many times they have clicked those tiles under particular HR Service.
Hi All, we are planning to migrate data one instance to another instance. we find same sys_id in both instances . if we will export XML it is override exsiting data. anyone has any idea how to move data . I need to move HR data and those relationsh...
Hi, I want to hide open cases from my requests in employee center. I added filter condition for case table and need to create ACL. Need suggestions on how to create ACL to restrict open cases for subject person where open cases created onbehalf. Th...
I have a requirement to retire all child articles (translated versions) when the parent workflow_state is set to retired by using the UI action for Retire. But I cannot seem to find a way to change the workflow state for the child articles. The Knowl...
We are using PDF Fillable Forms to generate a contract for a new employee and getting them to sign. We have generated the PDF Fillable Forms using Adobe, but the question has been raised asking if ServiceNow can generate the contents of the PDF Filla...
Hello. We have an issue we are trying to solve for. The business has asked us for the ability to compose an email and have the right audience in the to/cc fields of the email so that the agent does not spend time looking for the right Audience. Curre...
I am needing to run a "Repair SLAs" job on Task SLAs. is there a way to run this job with email/notifications going to the user?
Hi, Is there any way to restrict HR Case attachments for 'internal use only'? A use case would be when sensitive documentation is getting passed back and forth via the email client between business teams that should not be viewed/seen by the Opened F...
Hi All, I don't want to expose the SNOW case table name to the external. So descided to use Scripted REST API. Let me know the best way to retrive the hr cases if i send the subject peron. Do i need to use GET or Post Thanks Ra
Hi all, We have requirement to make list field values to display based on the other list field values selected. Eg: Category is a list field reference to categories(u_categories) table (where user can select multiple categories) based on the catego...
I got one requirement: creating one HR case intake form (Record Producer) for all HR cases. Such as. Only one HR intake form can cover all different COE case based each COE required parameters. Can any expert tell me the approach to implement?
calculte the weeks between the two dates by using business rules.. example: these two are the dates start date: End date: the result(no.of weeks) will be populate in another field, no.of week:
Hi there,I am attempting to troubleshoot why after I submit a Request (Tuition Reimbursement) it is not sending an email out to the group that the case has been assigned to. I have looked at the Workflow as well as the Email Notification in question ...
