OOB flow/Workflow that creating the sc_req and sc_req_item records when a catalog item is requested?

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Madhan007
Tera Contributor

‎09-14-2023 12:47 AM

I have a Requirement to create as many RITM records as no of rows in MRV, but the OOB Flow/workflow is creating one more RITM record for the whole request. How can i prevent it / Is there any workaround for it?

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Brad Bowman
Kilo Patron
Kilo Patron

‎09-14-2023 05:37 AM

I have done this in a workflow run script where I take the contents of a list collector or MRVS, change any variables based on the first value/row which will update the one existing RITM, then loop through the remaining values (2 through the end) to create a RITM for each, setting the variable(s) based on that value/row.  

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Brad Bowman
Kilo Patron
Kilo Patron

‎09-14-2023 05:37 AM

I have done this in a workflow run script where I take the contents of a list collector or MRVS, change any variables based on the first value/row which will update the one existing RITM, then loop through the remaining values (2 through the end) to create a RITM for each, setting the variable(s) based on that value/row.