personal notes in contexual side panel in Hr agent workspace is not showing

[sri vijaya]

Hi 

In release notes for Washington ,i saw a product documentation that in HR agent workspace contextual side panel i can see "add personal notes"  as well for agents to add personal notes(Attched ServiceNow documentation)

Add personal notes (servicenow.com)

But in personal ServiceNow PDI which is Washington version, i am not able to see this feature is available 

Do i need to update ay plugin for this?

Please help me to resolve this issue

@mattlloyd 

[Sabrina Ethridg]

Are you assigned the case?  It only shows up if the logged in user is assigned to the case record.

[mahesh92]

Hi, I updated the plugin, still not able to see the option, I checked in UI Builder on Case SRP, its not there.

[kartikey]

Hi @mahesh92 , i'm facing the same issue, did you get any solution?

[ge3]

same here, after adding screen applicability, still don't see it, any solution?