Portal - How to hide the level 3 and Level 4 category taxonomy topics in the navigation menu

janindiadoc_1
Tera Guru

3 weeks ago

Has anyone implemented a way to hide Level 3 and Level 4 topics from the mega menu while still keeping them accessible through navigation? We would like the mega menu to display only Level 1 and Level 2 topics. Lower-level topics (Levels 3 and 4) should not appear in the menu directly, but should still be accessible after selecting a Level 2 topic.

Example:

Level 1: HR
Level 2: Services
Level 3: Support
In this case, only “HR” and “Services” should appear in the mega menu, and “Support” should appear only after clicking into “Services.”

Is this possible?

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Tanushree Maiti
Giga Patron

3 weeks ago

Hi @janindiadoc_1 

 

refer these posts if helps:

Ability to hide 3rd level categories from Mega Menu? 

How to hide mega menus employee center pro for specific users 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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itsvishalis
Mega Contributor

3 weeks ago

Yes, this is possible. You can customize the mega menu widget/navigation logic to display only Level 1 and Level 2 taxonomy topics while hiding Level 3 and Level 4 topics.

The lower-level topics can remain accessible by navigating through the Level 2 topic page.

You may need to:

  • Filter taxonomy topics based on hierarchy level
  • Modify the mega menu widget/server script
  • Use taxonomy relationships to load child topics dynamically after selection

So in your example:

  • HR → visible
  • Services → visible
  • Support → hidden from the mega menu but accessible after opening Services.
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