preconfigured Workday integration was removed in Madrid from HR Integrations

Nakka Bhavani S
Tera Expert

While looking into the release notes of Madrid I came to know that pre-configured Workday integration was removed in Madrid. In my London version I used that pre-configured Settings to communicate with workday system.

 

Now My questions are

1. Will it make any issues while I am Upgrading to Madrid from London?

2.Do I need to take any precautions while up-gradation process is going?

3. What Might be the side effects that I may Experience After the Up-gradation?

 

Thanks In Advance

5 REPLIES 5

Dsinghal
Kilo Expert

Hi Bhavani,

You may want to look at this thread:

https://community.servicenow.com/community?id=community_question&sys_id=db4a73e9db887300f7fca851ca96...

There is an open PRB for this - PRB1332063. However I do not see any progress on it after a month. We have gone ahead and built the integration afresh in Madrid.

Thanks

Hi Dsinghal,

 

Could you provide an insight or steps to implement the same manually without the plugin.
I need to get user data from Workday, not able to get from where to begin.

Thanks

Nakka Bhavani S
Tera Expert

Hi Dsinghal,

 

Thanks for your reply. Could you provide me the URL using I can view the problem record that you mentioned above. 

 

Thanks,

Bhavani. 

You should be able to search the PRB in your HI account. Screen shot attached.

find_real_file.png