Question choice table not visible in servicenow

[chandan1994]

Hello Team,

Could you please help me on this, Why question choice table doesn't show record related to HR core application record to the snc_internal role users

[Mohith Devatte]

hello @chandan1994 so only few choices are not visible or all the question choices ?

[chandan1994]

Yes for snc_internal role user

[chandan1994]

Like this below, this due to ACL but which ACL is restricting could you help

[Mohith Devatte]

YES @chandan1994 if you get that message then its definitely ACL.

go to question choice table and do configure acls and then do show matching for read acls 

and check the roles for those acls and you will find the answer.

may be one of the read acl is restricting the read access