"opened for" and "Subject person" is hidden when i select new COE
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03-21-2025 12:27 AM
Hi all,
I have created a new COE extending the table HR case (sn_hr_core_case)
It works well in backend but in HR Agent workspace, when there is no COE selected, it shows the "opened for" and "subject person"
When I select the new COE - those fields "Opened for" and "subject person" hidden
Again, it works well when i select OOB COE, I'm not sure what is missed..I'm testing as HR admin.
Anyhelp is appreciated
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Human Resources Service Delivery

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03-21-2025 06:27 AM
@BEBOLD2 The preset event for the COE field may be impacting you. I would start there and I feel this will yield the details as to why your custom COE is hiding the fields.
If my answer has helped with your question, please mark my answer as an accepted solution and give a thumbs up.
Regards,
Mike