"View Article as Employee" in Manager hub how the data is mapped and on what basis data is visible

Likith1
Tera Contributor

As per manager hub future on Tokyo release once we configure all under the "your team" tab we have the action item as "View Article as Employee" when we search by any text or any kb number its not visible.

 

Can anyone please provide your input on this as i didn't find on docs

 

Thanks in advance,

 

Regards,

Likith R

1 REPLY 1

rcard11
Tera Guru

Hi Likith!  Did you ever figure this out?  Search is working for us, but its not searching all KBs and we are trying to figure out where you'd actually configure the search piece of this.