Re-allocation of ServiceNow Licenses

[Prince Kumar2]

Hi All,

Had a couple of questions around usage & licensing of HR Service Delivery Enterprise license and would really appreciate your inputs:

1. Would it be possible to re-allocate licenses/subscriptions of ServiceNow HR Service Delivery Enterprise licenses if an individual has left the organization or no longer requires the license?

2. Is there a time interval between license assignments, or can I re-assign licenses to users at any time without incurring additional license fees?

3. Does this also apply to other ServiceNow User based products?

Thanks in advance!!

[Community Alums]

Hi @Prince Kumar2 ,

Anything related to Licenses and Subscriptions can be well answered by the ServiceNow Account executive assigned to your organization. They can tell you exactly what agreement you have currently.

However, as per my knowledge , these could be your answers for yoor question :

1.  Would it be possible to re-allocate licenses/subscriptions of ServiceNow HR Service Delivery Enterprise licenses if an individual has left the organization or no longer requires the license? Yes, it's possible.

2. Is there a time interval between license assignments, or can I re-assign licenses to users at any time without incurring additional license fees? There isn't any specific time interval.

3. Does this also apply to other ServiceNow User based products? It depends on the basis of the product, example, if its for HRSD only or Platform related (ITSM).

[Community Alums]

Hi @Prince Kumar2 ,