Hi All,
How to remove HTML tags from Rich description and description field in the list view of HR agent workspace? We are populating the rich description with a custom business rule and there is a oob business rule that copies from rich description to description.
Below is the BR for populating rich description. Its working fine in the native view and workspace view. but those tags came up in the list view.
(function executeRule(current, previous /*null when async*/) {
/* Created as part of requirement: STRY0011083, where the Record Producer fields needs to be copied to HR Task Description */
var totalDescription = '';
var grQuestion = new GlideRecord("question_answer");
grQuestion.addEncodedQuery("table_sys_id=" + current.sys_id);
grQuestion.orderBy('order');
grQuestion.query();
while (grQuestion.next()) {
if (grQuestion.question.type == '8' && grQuestion.question.reference != '') {
totalDescription += '<b>' + grQuestion.question.getDisplayValue() + ' : ' + '</b>' + getValue(grQuestion.value, grQuestion.question.reference) + '<br><br>';
}
else if (grQuestion.question.getDisplayValue() == '') {
totalDescription += "<b>----------------------------------------------------------------------------------------------</b><br><br>";
}
else {
totalDescription += '<b>' + grQuestion.question.getDisplayValue() + ' : ' + '</b>' + grQuestion.value + '<br><br>';
}
}
function getValue(id, table) {
var grDetails = new GlideRecord(table);
if (grDetails.get(id)) {
return grDetails.getDisplayValue();
} else { return ' '; }
}
var hrTask = new GlideRecord('sn_hr_core_task');
hrTask.get(current.sys_id);
hrTask.rich_description = 'The following details have been provided:' + '<br><br>' + totalDescription;
hrTask.update();
})(current, previous);
