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04-28-2022 02:20 AM
Hi Everyone,
On HR core case table,we have related list 'requested items->parent' but this is not visible on form
but this related list is visible on hr lifecycle events form
Any idea where is it configured and how was it configured
Solved! Go to Solution.

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04-28-2022 05:07 AM
Verify the List Control (System UI > List Control) is not omitting it if empty (i.e., does the open HR Case have child RITM records?). Normally speaking requested items' parent is the request (REQ) and not the HR Case, but please confirm.
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04-28-2022 03:01 AM
any onload client script or UI policy script is hiding it
even for admins it's not visible?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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04-28-2022 05:07 AM
Verify the List Control (System UI > List Control) is not omitting it if empty (i.e., does the open HR Case have child RITM records?). Normally speaking requested items' parent is the request (REQ) and not the HR Case, but please confirm.