Related list is not visible on Hr core case table

susmitha17
Giga Guru

Hi Everyone,

On HR core case table,we have related list 'requested items->parent' but this is not visible on form

but this related list is visible on hr lifecycle events form

Any idea where is it configured and how was it configured

1 ACCEPTED SOLUTION

Susan Britt
Mega Sage
Mega Sage

Verify the List Control (System UI > List Control) is not omitting it if empty (i.e., does the open HR Case have child RITM records?).  Normally speaking requested items' parent is the request (REQ) and not the HR Case, but please confirm.

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6 REPLIES 6

Tapish Sharma1
Kilo Sage

Hi Sushmita, 

Open a HR case form .  Go to Configure-> Related lists and add your related list on the form.

 

 

Kindly mark helpful/correct if this answers your query

 

 

 

Hi,

it is already added on the form ,still not visible

 

For which COE case is it not visible ?

 

if we select coe as hr case and service as general inquiry