Related Search results order Change

NagiReddy1
Tera Contributor

I want to change order of related search results in agent workspace. Can any one please suggest how can we change the order.

 

As per below screen shot knowledge article should show on top of off the order. 

1 REPLY 1

Sujatha V M
Kilo Patron
Kilo Patron

@NagiReddy1 : Please find the below similar link which might help you, 

 

https://www.servicenow.com/community/hrsd-forum/add-more-option-in-related-search-results-in-hr-work...

 

Note: Link suggests to add more option in related search results which might help you to navigate to the same page where you can try to change the order. 

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.