Reminder notifications

kali
Tera Contributor

Hi All,

Agents create a reminder in hr agent workspace , but we have observed that the reminders do not go to user mailbox. Is it possible to send reminder as a mail  to user mailbox.

Thanks in advance

2 REPLIES 2

AshishKM
Kilo Patron
Kilo Patron

Hi @kali ,

Any observation in Email Logs, what's status there for that reminder email.

 

-Thanks,

AshishKMishra


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kali
Tera Contributor

Hi @AshishKM,

There are no email logs in the system for the reminder notification set by the user in hr agent workspace.