Restrict access to certain cases based on HR services in HR Compensation COE.

Lohith · ‎01-10-2022

Hi All,

Do we have any OOB way in HRSD Application apart from ACL, Query business rule to restrict access(read/write) to certain cases in HR Compensation COE based on certain fields like Topic category ?

Appreciate your response!

Thanks,

Lohith

Allen Andreas · ‎01-10-2022

Hi,

To use this out of box feature, it's limited to just groups.

If you need to approach this from a more custom perspective, then you'd have to look into query business rules and/or ACLs with the ability to script and evaluate user details, etc.

Ideally, if that group has 'x' role, then you can pick the group.

Please mark reply as Helpful/Correct, if applicable. Thanks!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

Ankur Bawiskar · ‎01-10-2022

Hi Lohith,

As mentioned by Allen you can explore on the COE security.

sharing additional links for help

Share the Wealth: COE Security Policies in ServiceNow Orlando Feature

Custom HR Center of excellence

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Pavani131 · ‎08-26-2022

Hi All,

I want to understand the meaning of type read/write.

When we give the type as read ->only members of given assignment group will able to read(cases)?

When we give the type as write ->only members of given assignment group will able to write(edit cases)?

Please correct me.Any help would be appreciated.

Thanks.