Retirement Reason button in kb article
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‎08-05-2024 01:40 AM
when Retire option is selected on new or revised knowledge article in a Published state
User is prompted to enter a mandatory 'Retirement reason' that gets saved and appended into the Description field with a prefix of "Retirement Reason: " followed by text provided by user
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‎08-05-2024 05:23 AM
From where are you doing this? Knowledge portal, backend, workspace, etc?
But I would reconsider the requirement, or challenge it. I would make a separate field for it, so you can also report on it. That would be very hard when it's in the body of the article. Next to that: if, at any time, someone republishes (or copy/pastes the text) to create a new article, you run the risk of embedding the 'retirement info' into the new article (but that's just experience talking).
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎08-05-2024 05:35 AM
Actually i am doing this in backend
when I click on retire button in Knowledge article I want to show one dialog box in that dialog box I want that retirement reason when I put any retirement reason and clicked on "OK" button on that dialog box I want that sentence append in description filed with past description sentence
