Hi All,Actually we have one "Yes/No " variable on the RP and that's mapped to backend field on the HR case form, once RP submitted , those values are mapped to the field on the case form in the backend , so if that field value "Yes", then we need to...
Hi All, As we know 'sn_hr_core_case' is the base table so hence in notification I have decided to give table name as 'sn_hr_core_case' so that it can be used for other COE's also but it's not working I have checked, I have to give the same table name...
Hi All,Actually i need to create flow designer for the HR task and multi level approvals on HR cases, but i am new to the flow designer the flow like1. firstly need to create hr task when case is created and the assigned to manager2.once task closed ...
Hi All,Actually we have two fields " leave and financial", on both case and HR task form, so whenever case created by updating these values, we need to copied to on the fields on HR task and these fields are editable , so if the assigned to person ch...
Can anyone help out how to implement adhoc approval for HR case in HR agent workspace? And how many ways to do implement?
In ATF i have opend a form set the field value validation and submitted the form....So after the form gets submitted it goes to a perticular person mentioned there for approval/ rejection.....How to approve or reject the approval in ATF?
I want to add the approve/reject button in the awaiting acceptance email notification to the "opened by " user for the case. Once the "opened by" user select approve should trigger mail with: I accept the Solution (User can input his own body message...
I'm trying to setup email on the Employee Relations case form. I created a template, but I'm not sure why I can't generate the template on the case.
Hi All,Basically, we have two fields 'Subject Person', Employee Records, So here 2nd field refers to the Case table, so here(in 2nd field) i want to display the records of other Record producer(HR cases) related this particular subject person ? Pleas...
Hi All,Why after calling email script in notification next word goes into next line?as you can see in below screenshot (function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email, ...
In HR Agent Workspace, I duplicated the "Create Request" OOB from Incident. Is there a way to redirect me to the HR Catalog only? Currently, it's redirecting to the old catalog item (sc_cat_item) Here is the oob workspace script, I need similar for H...
Hello Team, In HR cases the assignee is unable to see the country details of the user and due to current configuration, the HR cases are getting assigned to by default people services global group. Kindly suggest on this. What need to be checked. Th...
Hello guys, I am facing an issue with notifications for a HR admission process. Basically, i configured a notification to be sent when a new employee is admitted for the company, but i can't get the variables (like employee name) which are filled in ...
Hi All,Is there a fax feature in servicenow , such that users fax their documents and a case is created in servicenow.Thanks in advance
Hi experts,We have a knowledge block created with article body and inserted into below knowledge article. On the portal when we a non english user translated the article, translation is only displaying KBB number and short description but not the art...
