Ribbon for SLA time remained for each hr case record in workspace case page
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11-14-2023 09:31 AM
Hello Experts,
I need to add a Ribbon for SLA time remained for each hr case record in workspace case page,
didn't find any document here regarding this request.
the aim is to show the remaining time for each hr case inside the form or above it.
thanks

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11-14-2023 09:39 AM
Not specific to remaining time for SLA, but you can refer to this link to add a ribbon in workspace for any table https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/configurable-wo...
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11-14-2023 09:43 AM - edited 11-14-2023 09:43 AM
Hello, thanks for your reply, i worked on this document before posting the question here. it didn't help.
i done all the steps. and still not getting the component inside the hr case page in hr agent workspace.
would be happy if you have any idea why?
thanks!