Roles need to assign to bgv agent
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‎02-03-2025 02:11 AM
Hi
I am creating a background verification system and we need roles which I can assign to background verification agents. Please let me know is there any role regarding BGV agents apart from HR core and basic roles. It urgent.

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‎02-03-2025 02:52 AM
HI @Apaul ,
It depends on what BGV Application you are using.
For Example, if you have First Advantage as your BGV provider, then using First Advantage Spoke you can initiate the process and the role required would be First Advantage admin or First Advantage user.
Learn more : https://www.servicenow.com/docs/bundle/vancouver-integrate-applications/page/administer/integrationh...
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‎02-03-2025 03:00 AM
An HR integrations administrator must have set up the integration between HR Service Delivery and the third-party background check system before requests can be made
Role required during that process is : sn_hr_core.case_writer
For more details about how a request is create for bgv verfication via third party check below link
I hope this information helps