Service Catalog

[Ram012]

created one catalog item and create one ui policy , after i will try to create ui policy action in the 

"Variable name " showing empty .

Again i will check variables create created or not in the form level total 8 variables created.

Any idea how to resolve this issue.

[SN_Learn]

Hi @Ram012 ,

Please check the below KB and follow the instructions, this might help:

UI policy action does not show the variable in the "Variable name". 

[SN_Learn]

Also, check if the below Client Script(s) are active or not, which are responsible for setting up those variables:

https://<yourInstanceName>.service-now.com/sys_script_client_list.do?sysparm_query=sys_class_name%3D...