How to install ServiceNow for Teams app on non-admin users

[TomohiroT]

Hi all,

I've just set up my ServiceNow for Teams on my Teams application as an admin user, and it went well.

The next step I want to take is to do the same thing on other users who are not admin.

What I did was adding a particular user on Teams admin centre to the availability of the app, didn't work well.

I also made the availability to everyone, but it still didn't work well.

What do you think might be the problem here?

Does the permission take more time to be applied than I think it would?

It was quite smooth when I added the app on my teams as an admin, so it is confusing.

[Community Alums · Accepted solution]

Hi @TomohiroT ,

PLease refer to this thread: https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-integrate-virtual-agent-with-tea...

[TomohiroT]

Cheers mate! It went well.