Hi I have a requirement something like this:**Hint: Business Rule will target “asmt_assessment_instance” table through GlideRecord*******Note: When the state on hr case will change to closed complete trigger condition will trigger a business rule, th...
Hey ,I'm looking for a way to edit the display of the At a Glance componentthat appears in the HR Profile (picture attached).I was only able to add fields to the "your employee" section.I would like to remove the other sections and add my own.Has any...
Hi team,We have a requirement to mask sensitive data in HRSD module.For example,Year in DOB needs to be masked.SSN Number first 4 character needs to be masked.Also masking should be from both HR profile and Hr stagging tables. If someone has implemen...
Hi, How to add new field in Case Details section. I have to create new field in HR case creation form in 'ABC' HR service. Any help on that. Regards, Nivedita
Hello Experts,I am working on existing workday integration issues. I trying to understand few things. SO, there is a scheduled job that runs everyday to import data from workday to servicenow staging table.They say that it imports data into staging t...
I configured a new HR Integrations Source, Integration Service, Service Mapping, Schema Mapping and Transform Map for an inbound integration. How do I trigger this integration to start retrieving records? The documentation says to create an HR Integr...
I have a requirement where i need to hide the menu item only for the users who belong to the assignment group called b(e.g). Can anyone help me out how to hide these menu item only for one group.
Hi, I have a requirement to have two checklists in an HR Service's fulfillment instruction. I've tried looking for a solution everywhere but came up with nothing. This is what it looks like OOB: This is what needs to be implemented (just a screenshot...
Hello, I am learning the Predictive Intelligence capabilities.I've found a youtube video(https://www.youtube.com/watch?v=UR-w-Qp_yuY) and understood that the "Auto categorization" of HR case from email checks the confidence of prediction and only whe...
I was facing issue in collecting historical data. Lets us consider a hr case table consist of 60 cases over a month so when i run the historical data job for all the days over the month it is updating 60 in scoresheet even the created case in on diff...
Hi All, Pdf file is not generating in the HR case whenever i am using before business and state changes to awaiting acceptance and hr service is one of " "Please find the script: if (current.hr_service == '5d16185187c47d146c44b95e8bbb35d4') { ...
I have the services A, B, C, D, and E in my system, spread across multiple Centers of Excellence. I have Group1, which should be able to create cases in services A, B, C, and Group2, which should only be able to create cases in services in C, D, E. ...
Hi All, I want to add anchor tag with href link which redirect to other page in additional comment field?
Hello, I want to limit the dropdown values of the field "New HR Service" to show only the Main Service. Can someone tell me how can we do it?
Hi, I am planning to update onboarding lifecycle event which is already using in Prod.Do you know what will happen to the existing cases after the changes would be released? Activities already triggered -> I think they would NOT be changedActivities ...
