servicenow hrsd

ayushigupta9
Tera Contributor

Hey

 

Employee start date is not getting updated for older cases even when it is updated for the user.

 

Screenshot 2024-05-28 at 4.20.49 PM.png

 

Thanks

1 REPLY 1

Community Alums
Not applicable

Hi @ayushigupta9 ,

Unfortunately, the cases already triggred , the Employee start date won't get updated, it will only be for the new cases.