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Resolved! Transfer case in HRSD

Hi, 1.What is the concept of non transferrable fields appearing in worknotes after transferring a case to different HR service in HRSD. 2.How do we hide/remove one of those fields from worknotes. (say , hide Deposit percent).

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si21 by Tera Guru
  • 939 Views
  • 3 replies
  • 1 helpfuls

Resolved! What is the sn_hr_sp.admin role?

Hi, All. ServiceNow has the 'sn_hr_sp.admin' role.What should this role be used for?I would also like to know how it differs from the 'sn_hr_sp.esc_admin' role. Thank you for your help.

Shiori by Tera Contributor
  • 4115 Views
  • 4 replies
  • 5 helpfuls

Resolved! Best way to make the record non-editable

Hi All, Wanted your expert opinion on the best possible way to make all the fields on the case form non-editable when the case is Closed. We have an option of writing the client script but it will not control the list view. User would be able to edit...

Neha48 by Giga Contributor
  • 1666 Views
  • 8 replies
  • 2 helpfuls

How to inherit fields when we spilt a story

Hi All, My requirement is to inherit the fields when we are spilting a story such as: When a story is split, it should inherit the following additional information from the original story Application OwnersStatePriorityEnhancementDefectEnhancementHR...

UI action to update records in the List view

Hello Community, I am having a hard time in figuring out the solution for below scenario. Any help is greatly appreciated. Requirement - UI action to update bulk records in list view. (Existing functionality - Usually when an update is made to a reco...

kuttti by Kilo Guru
  • 1019 Views
  • 1 replies
  • 0 helpfuls

Resolved! HR Case vs HR Task

From you experience, what are the benefits of creating HR TASK? If there's any, in what scenario to consider this beneficial? Thanks

cspra by Giga Expert
  • 5404 Views
  • 4 replies
  • 19 helpfuls

Resolved! Help with a business rule on the HR Service table

Hey Team, I am trying to accomplish something through a business rule that was created for us. The business rule originally is the following: (function executeRule(current, previous /*null when async*/) { // Add your code here if(!gs.getUser().isM...

Resolved! Why dashboard component is not working?

Hi all, I'm trying to add dashboard feature in HR workspace. During workaround I did the following: Created a new workspace module for HR workspace and added sn-dashboards-overview  component to it. Now when I open this module in HR workspace I'm ab...

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Vasu ch by Kilo Sage
  • 2012 Views
  • 5 replies
  • 1 helpfuls