Should the Dashboard always be created in Global scope?

[Sunit Amin]

The Dashboards I created in the Scoped app cannot be viewed by the end-user due to the error shown in the screenshot below

If I create the Dashboard in Global scope the end-user can view it.

Wanted to know if is it mandatory to have all dashboards in Global scope or is the configuration to fix the above error?

[Susan Britt]

@Sunit Amin - I misspoke, we first ran into the issue in Madrid.  At that time, PRB1367930 was created about it.  Here's a KA that's been written since about this limitation and a workaround.  https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0711935