Show Description of HR case in portal view

[Vijay Baokar]

Hello Everyone,

I want to display Description of HR case to HR Portal as highlighted below

Please help.

[Ashwini Jadhao]

Hi @Vijay Baokar ,

Is description field is empty? 

or if you have more than one description fields then check which one you want on form and add that in ticket configuration.

[Vijay Baokar]

No, it has value in backend view of case.

[Community Alums]

Did you ever get this figured out? Struggling with the same thing.