Show Worknotes for a particular group

[Community Alums]

"Work notes on incident forms where the assignment group is 'Desktop support' should be visible only to members of the 'Desktop support' group."

Can we restrict Create and Read access of Incidents to only 'Desktop support' group members?

[Shivalika]

Hello @Community Alums 

Did you try the Deny Unless ACL as mentioned in my and also Siva's reply. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[J Siva]

Deny ACL should work. It doesn't matter if you've one or more "Allow if" ACLs.
I justed tested that in my PDI.
Let me know if you need any assistance.
Regards,
Siva

[Community Alums]

I have created ACL as below. Also given role

[J Siva]

Please check the "Advanced" check box. It'll display the script block at the botton where you need to write the below script.

answer = gs.getUser().isMemberOf('<Group name>');

[Shivalika]

Which role you have given ? It will also be required if you give role both group and role. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY