Some Related list not copying when case tranfer from one HR Service to Another

ash_1998
Tera Contributor

I have a requirement for to mapped (Copy) related list when case is transferred from one HR service to another HR Service .I used business rule to complete this requirement all the related list that are mention in BR is copying correctly when case is transferred. But "evidence" related list is in different application scope so evidence is not copying when case is transferred.

 

1 REPLY 1

Anil Lande
Kilo Patron

Hi,

You can create a script include in another scope and make it accessible from all scopes. Perform the job of copying data in script include function and call that function in your BR.

 

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Thanks
Anil Lande