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02-13-2024 09:47 AM
Dear all,
The Catalog Items in HR Service catalog in Employee Service Center have suddenly disappeared for the non-admin users.
One of the last updates that was done is: Exporting a catalog item as an xml, deleting the delivery_plan id in the xml and re-importing it again.
Could you please support in resolving the issue?
Thank you in advance and best regards,
Victoria
Solved! Go to Solution.
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02-13-2024 11:06 AM - edited 02-13-2024 11:11 AM
Hi @Community Alums ,
Please refer to below article:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0753060
(or)
Available For - Related list (role driven). The default should be set to admin, so should not be a problem.
If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!
Thanks & Regards,
Sumanth Meda
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02-13-2024 11:06 AM - edited 02-13-2024 11:11 AM
Hi @Community Alums ,
Please refer to below article:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0753060
(or)
Available For - Related list (role driven). The default should be set to admin, so should not be a problem.
If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!
Thanks & Regards,
Sumanth Meda