I have 3 update sets in an instance. I've moved them all to another, the final, instance. Now, I've commited the last one. When I checked the form in Agent Workspace I saw only half a form. I think it is because the rest of the form is in the other 2...
Hello Expertise, We have a reference field 'Opened for' and we are setting this field value as null when one other field's value (field name XYZ) is null using field script of transform map. before upgrade this was working fine but our instance is u...
We got user requirement - transfer HRIT case to other COE case like HR Talent Management Cases. How can I implement this request?
As you can see our requirement is to have Draw signature disable" type signature. Do any one know how to do this ?
Hey SN community! If I configure security policies for EDM and do not associate to a specific document type, does that mean it will apply to ALL document types? If i configure a security policy, and specify a document type it will ONLY apply to that ...
Hello, when I open attachment in a ticket - it opens in the same tab (so I no longer see ticket). Is there a configuration that allows me to set it as 'open in another' tab (highlighted in blue below)?
HI everyone, I am trying add description field in the service portal under my requests along with assigned to person and short description. Could anyone provide possible ways to achieve this..?
Hello. I am trying to set up the OotB Workday HR integration to have ServiceNow pull in HR Profiles from Workday. I have followed all of the instructions to set up the Connection Details, WS-Security Username Profile, SOAP Security Policy, etc. Si...
We use Content Publishing > Notification Content to send mass emails to our organization. There are times when the notification needs to be cancelled and the emails prevented from being sent. I could not find any documentation showing how to cance...
User is receiving notifications for group but he is not part of the group. Notification is on sn_hr_core_case table. It gets sent when event is fired. Who will receive has Event parm 1 contains recipient checked and Send to event creator checked. Bus...
Hi All, I have a question on building out a Lifecycle Events process to support employee terminations. One of the current exit tasks for the employee (manual process today) is for them to collect signatures from different departments (validating th...
Hi Experts, We started using HRSD for new starters, Leavers and Movers. In this regard, I am quite keen in knowing how the HR license costs are spread. 1. For what HR role Servicenow costs. 2.What is the best approach to save licensing costs? Any sug...
How to re-arrange the order of view in quick links ? to appear in x x x x x x x x order rather than straight line? Edit: Quick Links (CD). Wanted to check if those image based links can be grouped into two columns rather than straight...
"Update selected "All not available in context menu for HR Admins to update ''valid to date'' for selected knowledge articles from list view
Hi Everyone, I was mentioned meta tag for a catalo item 'Timekeeping General Inquiry' as 'Inquiry', so I am searching in portal as 'inquiry' and 'Inquiry' too but still I didn't see it on portal. Please suggest. Thank you, Surya
