Topics list in mobile
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12-20-2022 04:45 AM
Hello, is it possible to have a list of all topics in mobile app and when I click on it to open the topic page?
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HR Service Delivery
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12-20-2022 05:05 AM
Hi @Da333 ,
You have to update "Now Mobile" plugin first and then you will be able to find a fix script "Enable Taxonomy For Mobile". Once you have created a property as mention in the following link and ran the above mention fix script.
You need to create a new taxonomy for Mobile.
- Navigate to All > Content Taxonomy > Taxonomies
- Click the default Employee taxonomy.
- Click Clone.
- Enter the New Taxonomy Name in the dialog box that appears and click OK.
This copies the taxonomy and its contents to the new taxonomy. Optionally, you can manually create a taxonomy and add your topics. For more information, see, Create taxonomy
- Modify the taxonomy content and click Update.
- Deactivate the existing taxonomy so that the search configurations pick up the content from the new taxonomy.
- Navigate to Service Portal > Portals.
- Click Mobile Employee Service Portal.
- In the Taxonomy tab related list, add the new taxonomy that you created.
- Click Update.