Transferred Cases Numbers

[CLM]

Hi Community,

We would like to pull a report that shows how many cases the HR Shared Service Center transferred to the COE whether we used "Transfer Case" UI action or reassigned via modifying "Assignment Group".

[AnirudhKumar · Accepted solution]

When the Transfer Case ui action is used, it sets the a field on the case called Transferred to

You may apply a query on that field to identify cases that were transferred this way.