UI policy not setting field Read only
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10-30-2020 08:23 AM
I have an issue where the UI policy is not making the field Read Only even though the field watcher says, Ready Only set to True.
I don't see Client Scripts or any other BR/ACLs or anything else touching the same field and only able to see UI policy hitting it on reloading form.
Any advice on where else I can check when Field watcher is giving result like this?
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10-30-2020 08:27 AM
Hi,
Seems strange
looks there will be more debugging required
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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10-30-2020 08:29 AM
did you checked data policies which may be conflicting with your UI policy?
Also, instead of UI policy, try to do this with client script.
Regards,
Sachin
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10-30-2020 08:30 AM
Thanks for replying. If there is a data policy, that should be listing in the field watcher , right?

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10-30-2020 08:31 AM