Our organization is implementing the new Agent Workspace for HR plugin and we are exploring the new features. One feature in particular is the ability to publish content from the Content Publishing functionality to the HR Workspace homepage. From the demo data, it looks like this:
But I am not able to replicate any of the published demo announcements or quick links.
I tracked down the Content record for the "It's tax season!" announcement:
When I open it and view the publishing schedule, I can see that it's been published to the Location of UIB Workspace:
But when I create a new portal banner content of my own and open the Location field, I only see "Service Portal" as an option and do not see "UIB Workspace" as an option. This was done as a Sys Admin and I tried multiple variations on the name and found nothing. I also tried changing my scope to "Agent Workspace for HR" with no success.
According to the documentation, this location should be available for selection as I have the Agent Workspace for HR plugin installed:
| Location | Where you want your content to appear. Your choices are:
|
What am I missing? Thanks!
Hi @Jesse Jones,
I don't know if this is intentional or a system defect, but seems like you can't set the Location to UIB Workspace from the content library UI.
Instead, you can create/modify the schedule record directly in the Schedule Content [sn_cd_content_visibility] table.
e.g.
I would recommend raising a Support case as well to see if it's indeed a system defect.
Cheers
Hi @Jesse Jones,
I don't know if this is intentional or a system defect, but seems like you can't set the Location to UIB Workspace from the content library UI.
Instead, you can create/modify the schedule record directly in the Schedule Content [sn_cd_content_visibility] table.
e.g.
I would recommend raising a Support case as well to see if it's indeed a system defect.
Cheers
