Update specific field for selected records using UI Action in list view
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10-17-2025 11:00 AM - edited 10-17-2025 11:14 AM
Hi,
We want to display a UI Action button on the Incident list view. When a user selects one or more records and clicks the UI Action, a dialog box should appear prompting the user to enter a value (for example, to update the Description field).
How can we update a specific field (like Description) for the selected records from the list view using a UI Action in ServiceNow?
Thanks
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10-18-2025 10:12 AM
See this article, it is selecting record and sending dynamically created email, in this way you can create a modal for any field and then update that field in script include.
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10-21-2025 06:36 AM - edited 10-21-2025 06:45 AM
Create a 'List Banner Button' that runs on selected records in the list view. Use the sample code below to retrieve the selected record sys_ids, and then call a Script Include function to update the description field of the selected records.
