update worknotes/ comments after workspace ui action is run
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02-02-2024 01:41 PM
hello all.
in HR Agent workspace, i needed to add ability to use printer friendly version. this is done by workspace client script, and works as expected:
function onClick(g_form) {
var url = '/' + g_form.getTableName() + '.do?sys_id=' +
g_form.getUniqueValue() +
'&sysparm_view=Workspace&sysparm_media=print';
top.window.open(url, '_blank');
}
now, i need to make a note (either a new comment, or a work note, does not matter), in the activity stream, that this ui action has been run by user.
is there a way to achive this, using this ui action?
tried standard:
current.work_notes=...
current.update(),
tried calling glide record on sys_journal_field table, tried action.openGlideRecord (from here: https://www.servicenow.com/community/next-experience-articles/how-to-use-ui-actions-in-workspaces/ta...), and didnt get activity stream populated.... any ideas, on how can i do it?
regards,
Kuba