Validation Failure for Creation of HR Criteria Record for Full-Times Employees

hunjungim
Tera Contributor

Hi All,

 

I am following the course of HRDS Implementer(Path)  - Human Resources (HR) Simulator (San Diego) Course.

 

In the following course, I have difficulty in the establishing HR Criteria and User Criteria Content.

 

 

Even though I created exactly as written in the course, I am receiving the following failure message :

Please validate you have created an HR Criteria record for full-time employees who have been with th...
Please validate you have created an HR Criteria record for full-time employees who have been with th...

 

1. I added both FTEs with 1 year or more and a with 1 year less.

2. I added the condition mentioned in the course

3. I activated user criteria

 

Any advice that validate the following tasks?

 

Thanks in advance.

 

hunjungim_0-1672634671301.png

 

6 REPLIES 6

amrithaanayak
ServiceNow Employee
ServiceNow Employee

Hi Hunjungim, 

 

Please reiterate the simulator steps, you may have had missed a dependent step. 

jbarry217
Tera Contributor

Having this same issue- @hunjungim  did you ever find a solution to this?

 

Padraig O_Kane1
Tera Contributor

I had the exact same issue, I resolved it by removing trailing spaces from the HR Criteria and User Criteria name fields, in case anyone runs into this issue in future. 

Alexlopes
Tera Contributor

I am having the same issue. I have verified all criteria but still fails