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Virtual agent NLU not working in Personal PDI

priyanshukh
Tera Contributor

Hi, I want to use NLU Functionality in my Personal PDI, But i am unable to use it since it is giving me the below error. i have installed all the required Plugins and have also activated the NLU

priyanshukh_0-1767705240288.png

Can it be resolved?

 

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@priyanshukh 

I think you cannot use the ServiceNow NLU (Natural Language Understanding) in the PDI instance and hence that error coming up

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@priyanshukh 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader