Virtual Agent : No OOB HR topics

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Kachu
Kilo Sage

‎01-16-2022 07:17 PM

After installing  virtual agent on the dev instance the oob topics for HR are not showing. Do any one have any idea how to enable oob topics in virtual agent   for HR

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Kachu
Kilo Sage
In response to Deepika Wahi

‎08-05-2022 10:54 AM

Hi Deepika , I checked the plugins an saw that one of them  has the field "Has demo data" unchecked and there was no way that i can enable that when i clicked repair. so i created a flow to enable that and repaired the plugin after.

This resolved my issue and got back all ootb topics for HR

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Kachu
Kilo Sage
In response to Deepika Wahi

‎08-05-2022 10:54 AM

Hi Deepika , I checked the plugins an saw that one of them  has the field "Has demo data" unchecked and there was no way that i can enable that when i clicked repair. so i created a flow to enable that and repaired the plugin after.

This resolved my issue and got back all ootb topics for HR

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Deepika Wahi
Tera Expert
In response to Mark Roethof

‎07-27-2022 06:35 AM

Hi Mark,

I am also facing the same issue in my PDI . Activated the virtual agent and HR conversation plugin but not able to see any of the OOB HR related VA conversation . I tried to submit the feedback but there is no feedback button available . Can you please suggest how to resolve this issue.

 

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