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Business rule for creating child hr case

Hi ,I am creating a business rule such that when hr case is closed complete and users click a button it will create a child case with same opened for , subject person , watchlist , additional comments , work notes from the parent case . Please help m...

kali by Tera Contributor
  • 631 Views
  • 2 replies
  • 0 helpfuls

hr agent workspace configuration

Hi All, We have recently configured the HR agent workspace in the instance , i need to do modification in the left part of the list like assign to me ,collaboration, open like this .i have checked the "sys_aw_master_config_list" table . records is no...

chandan31_2-1712048624568.png
chandan31 by Tera Contributor
  • 267 Views
  • 3 replies
  • 0 helpfuls

Bulk HR Case creation for inactive user profiles

Hello all, Our organization has a use case for using the the Bulk HR Case Creation feature for inactive user profiles, as we need to create HR Cases for former employees whose SN accounts are now inactive. When I upload a bulk case user spreadsheet, ...

Screenshot 01 - User found but not selected.png Screenshot 02 - User segment is shown as Processing.png Screenshot 03 - User segment updates to Error.png Screenshot 04 - Successful test using indentical but active user profiles.png

Differentiate between interview templates according to HR services

Hi everyone,I have created 20 interview templates 10 for HR service A and 10 for HR service B. However I was not able to find anything that could differentiate those templates according to the HR service. I can see all the templates for creating new ...

s_pathak by Tera Contributor
  • 363 Views
  • 3 replies
  • 0 helpfuls

HRSD - Subject Person should not see PIP case.

Hi Community members,  I have use case whenever we raise PIP (performance improvement) service then for those HR cases, subject person should not see their case if we they are the agent since PIP can be raised even for a agent .  For this I have crea...

Manal  AQUIL by Tera Contributor
  • 521 Views
  • 3 replies
  • 3 helpfuls

create hr case

Hi All,I want to create child  hr case when users click on the ui action on the parent case . Please let me know how to achieve itThanks in advance

kali by Tera Contributor
  • 342 Views
  • 3 replies
  • 0 helpfuls

Employee Documents automatically becoming Inactive

URGENT!!!!Hello Everyone, we currently have two instances, Instance A and Instance B.We are migrating data from Instance A to Instance B. After migrating the data for Employee document(sn_hr_ef_employee_document) tables, we noticed that the Employee ...

Simanta27 by Tera Contributor
  • 207 Views
  • 2 replies
  • 0 helpfuls

Suggestion on Lifecycle Event

Hello Everyone,Could you give me a suggestion for configuring LE for a service?For instance, I have 3 activity sets AS1, AS2, and AS3.The trigger types of AS1 and AS2 are immediate however I need to make AS3 trigger on the completion of EITHER AS1 or...

_Gaurav by Kilo Sage
  • 564 Views
  • 4 replies
  • 0 helpfuls

Employee Request in lifecycle event

Hi Team,I have installed plugin with demo data. Working with New Hire Journey (Demo) life cycle event, it has two employee requests under Pre-hire activity set.1. Request Standing Desk (Requestor is subject person)2. Request Change in Start Date of E...

Pooja58 by Kilo Sage
  • 600 Views
  • 3 replies
  • 0 helpfuls