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How to convert the time into minutes

Hi Team, Can someone please help me on the script.Requirement: I have created one record producer. I have used multi row variable set with the variables as start time, end time and meal break time with the type date/time variable. now i need a total ...

nikhitha24 by Tera Guru
  • 380 Views
  • 2 replies
  • 0 helpfuls

Content Item URL with hyperlink

I am creating Content items with URL and want to see if there is way to hyperlink the URL so it just displays the Content item name instead of the whole URL?

samadam by Kilo Sage
  • 212 Views
  • 1 replies
  • 0 helpfuls

notification

How can we change the font style or size of subject line of the notification in service now? 

Apoorva A H by Tera Contributor
  • 280 Views
  • 5 replies
  • 2 helpfuls

Knowledge base

Hi All,We have knowledge articles restricted based on country where they are from(put hr criteria on can read) , few user wanted to have access to all articles so i created a user criteria on put in can read but it did not work , if i put the user cr...

Enable NEXT EXPERIENCE in Vancouver release

We have an issue while enabling Next Experience in the instance globally. We already enabled "glide.ui.polaris.experience" Property but not able to turn on the now experience.

Community Alums by Community Alums  
  • 337 Views
  • 8 replies
  • 0 helpfuls

Knowledge Article rating

Hello,We have install below plugins for KB article rating and KB feedback task:1) com.snc.knowledge_advanced2) com.snc.knowledge_serviceportalUsing above plugin we made some cutomization that when user set the rating below 2/3 then automatically a 'k...

Group manager is not able to add/remove member

Hi all , Group manager is not able to add /remove group members in the group and also he is able to see edit button. while clicking the edit button able to see slash bucket but after save user are not removing or adding the group.Can anyone help me i...

chandan31 by Tera Contributor
  • 906 Views
  • 4 replies
  • 0 helpfuls

Automatic HR case assignment to Group

Hi All / @Sandeep Rajput ,We have existing use case where HR case created automatically by schedule job based on the Day -10 logic which is based on the current date to Hire date in HR profile.  let's hire date is 19th April in user profile from curr...

change Report in Team insights configuration in manager hub

I see the document<Configure widgets (servicenow.com)>.and want to select another report to display.it said"In the About the team or Employee Journeys, click the Edit icon.In Reports, select the reports that you want to display in the widget. Specify...

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JUNXIANW by Tera Contributor
  • 346 Views
  • 3 replies
  • 0 helpfuls

Is there documentation about what is included in each HRSD COE?

We have HRSD and we are looking to create a roadmap of how/when we roll out each HR "product" internally. We want to cross-reference our internal list against what is offered by HRSD COEs out of box, but I can't tell the best way to do that.Is there ...

CCSF-Syd by Tera Expert
  • 867 Views
  • 2 replies
  • 0 helpfuls