want the value of description

[nivassoft08]

Hi 

here i can see the details, activity, approvers, and description of the HR case. in the description part it is populating the value of rich description, but i want the value of description. please help me out with this.

Thanks
Nani

[Sandeep Rajput]

@nivassoft08 Usually the description and rich description on an hr case are same. Rich description is nothing but an HTML version of the description field.

[Mame Diarra]

@nivassoft08 

You should then change the field where value is fetched from "rich_description" to "description" on the function getNonGlobalCaseDescription().

The function in defined in the script include hr_utils